Updated on
How Studio Faraj handles the personal data of people who visit the site, write to us or use the client area, under Regulation (EU) 2016/679 (GDPR) and the Italian Privacy Code (Legislative Decree 196/2003).
In short
Studio Faraj, VAT no. 05783550287
Via Ludovico Ariosto 42, 35128 Padova (PD), Italy
Email info@studiofaraj.it · Phone +39 320 222 3322
For any question about your data, write to this address.
We only process the data you give us and the data the site needs to work. For each activity: what we collect, why, on what legal basis and for how long.
| Activity | Data | Why | Legal basis | How long |
|---|---|---|---|---|
| Contact and quote requests | Name, email, phone if you add it, service, budget, message | Reply to you and prepare a quote | Steps you ask for before a contract, art. 6(1)(b) | 2 years from the last contact |
| Booking a call | Name, email, phone, chosen day and time, optional message | Arrange and confirm the call | Steps you ask for before a contract, art. 6(1)(b) | 2 years from the last contact |
| Messages on WhatsApp | Number, profile name, messages | Reply to you | Steps you ask for before a contract, art. 6(1)(b) | 2 years from the last contact |
| Newsletter | Send you articles and news | Consent, art. 6(1)(a) | Until you unsubscribe | |
| Client area | Account (name, email, Google sign-in if you use it), requests, messages, files, quotes and invoices | Provide the services you buy and manage the relationship | Contract, art. 6(1)(b); tax obligations, art. 6(1)(c) | For the relationship; invoices and accounting records 10 years |
| Business pages | The company details you choose to publish (name, services, contacts, VAT no. if added) and billing details | Publish the page and manage the subscription | Contract, art. 6(1)(b); tax obligations, art. 6(1)(c) | While the subscription is active; invoices 10 years |
| Browsing and security | IP address, browser, requested pages, date and time, in the server logs | Run the site and protect it from abuse | Legitimate interest, art. 6(1)(f) | Up to 6 months |
| Visit statistics (only with consent) | Pages viewed, device, referrer, a pseudonymous identifier | Understand how the site is used | Consent, art. 6(1)(a) | Up to 14 months |
Giving us your data is up to you, but without the required fields we can’t reply to a request or provide a service. We don’t use your data for automated decisions or profiling. The data a company publishes on its business page is public by its own choice: see the terms.
We don’t sell your data or disclose it. It is processed on our behalf, as data processors, by:
When you choose to use them, Google Maps (the map on the Contact page) and WhatsApp (Meta) process your data as independent controllers, under their own policies. We also disclose data to public authorities when the law requires it.
Google and Stripe may process data in the United States. These transfers rely on the EU adequacy decision for the EU-U.S. Data Privacy Framework, in which Google LLC and Stripe, Inc. participate, and on the European Commission’s standard contractual clauses. Brevo processes data in the European Union.
Each activity’s period is in the table above. When it ends, we delete the data or make it anonymous, unless we need it to establish, exercise or defend a legal claim. Cookie durations are in the cookie policy.
Under articles 15–22 of the GDPR you can at any time:
Write to info@studiofaraj.it. We reply within one month; for complex requests this can be extended by two more months, and we’ll tell you. You can change your cookie choices at any time from Cookie preferences at the bottom of every page.
If you think we are processing your data unlawfully, you can lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali.
The site only uses encrypted connections (HTTPS). The data is stored on Google Cloud infrastructure, which also encrypts it at rest. The client area and the admin area require signing in.
When we change this policy we update the date at the top of the page.
This is a translation: if it differs from the Italian version, the Italian version prevails.
