Terms and conditions

Studio Faraj, VAT no. 05783550287, Via Ludovico Ariosto 42, 35128 Padova (PD), Italy · info@studiofaraj.it

These terms govern the use of studiofaraj.it and access to the services of Studio Faraj. By using the site or the services you accept them; if you don’t, please don’t use them.

Studio Faraj provides professional digital services, including:

• design and development of custom websites and web applications;
• online stores and custom business software;
• user-interface design;
• search-engine optimisation and digital marketing;
• artificial-intelligence and automation integrations;
• maintenance, updates and performance monitoring;
• cloud infrastructure and hosting;
• consulting for the digital side of a business.

The details of each project, including scope, timing, costs and deliverables, are set out in a written quote and/or a separate contract agreed with the client before work starts.

You agree to use the site and the services only for lawful purposes and in line with these terms. In particular, you will:

• give true, accurate and up-to-date information when you contact us or sign up;
• not use the site to send unlawful, offensive or defamatory content, or content that infringes the rights of others;
• not try to gain unauthorised access to the systems, networks or data of Studio Faraj;
• not use automated tools (bots, scrapers and the like) without prior written permission;
• comply with all applicable laws when using the site and the services.

It is also forbidden to reproduce, distribute or modify the site’s content without written permission, to send unsolicited messages (spam), to infringe the intellectual property of Studio Faraj or of others, to get around the site’s security measures and to collect other users’ personal data without their consent.

The site’s content

All the content of studiofaraj.it, including text, graphics, logos, icons, images and software, belongs to Studio Faraj or its content suppliers and is protected by Italian and international copyright and intellectual-property law. Any reproduction, distribution, modification or use without prior written permission from Studio Faraj is forbidden.

Work made for the client

Unless otherwise agreed in writing in the project contract, once the agreed fee has been paid in full:

• the rights to use the finished product (website, graphics and so on) pass to the client on the terms set in the project contract;
• Studio Faraj may show the project in its portfolio and as a commercial reference, unless the client explicitly asks for confidentiality;
• open-source software, libraries and third-party plugins used in the project remain under their own licences.

• The first consultation is free and without obligation.
• Quotes are valid for 30 days from the date they are issued.
• The accepted quote is the basis of the project contract.
• Typically, a 30–50% deposit is due at the start and the balance on delivery.
• Payments by bank transfer or other agreed methods.
• Invoices are due 15 days from their date.

If a payment is not made on time, Studio Faraj may suspend the work and/or the active services until it is settled, and apply late-payment interest under Legislative Decree 231/2002.

From the client area, companies can create and publish a public page at studiofaraj.it/<slug> presenting their business, services, contacts and company details. Publishing requires an active subscription.

• Price: €4.99 a month or €49.99 a year (VAT included, invoiced separately where applicable).
• The first activation includes a free 30-day trial; payment starts when the trial ends.
• Automatic charge on each renewal, to the registered payment method.
• You can cancel at any time from the client area or the Stripe customer portal.
• The page is public only while the subscription is active or in its trial.
• When the subscription ends or is cancelled, the page is removed from the sitemap and shown as unavailable.
• The slug stays reserved for its original holder in case of reactivation. Reserved or offensive slugs can be refused or withdrawn.

Effects of cancelling

• During the free trial: the public page is suspended immediately and nothing is charged.
• On the monthly plan: the page stays public until the end of the current billing period, then it is suspended. There are no refunds for the period already billed.
• On the annual plan: the page stays public until the end of the year already paid, then it is suspended. No partial refunds.

If a payment fails, there is a 5-day grace period in which Stripe retries the charge. After 5 days without a successful payment the subscription is cancelled automatically and the page becomes unavailable; it can be reactivated by starting a new subscription.

Payments are handled by Stripe Payments Europe Ltd; Studio Faraj doesn’t store card details. The client is solely responsible for the truthfulness and lawfulness of what it publishes, and Studio Faraj may suspend pages that break the law, the rights of others or these terms.

The service is for businesses only (B2B): activating a business page requires a VAT number. It is not offered to consumers under art. 3 of the Italian Consumer Code (Legislative Decree 206/2005), so the 14-day right of withdrawal (art. 52) does not apply. The page is hosted on the studiofaraj.it domain and stays part of it: no ownership of the domain or of the infrastructure passes to the client.

Studio Faraj works with the utmost care and professionalism. However:

• the site is provided “as is”: Studio Faraj doesn’t guarantee that it is free of errors or interruptions, and is not liable for damage caused by temporary unavailability;
• Studio Faraj is not responsible for the content of third-party sites the site links to;
• in no case is Studio Faraj liable for indirect, incidental, special or consequential damage arising from the use of, or inability to use, the services;
• Studio Faraj is not liable for delays or failures caused by events beyond its reasonable control (for example natural disasters, internet outages, emergency regulations).

Studio Faraj processes personal data under Regulation (EU) 2016/679 (GDPR) and Italian law. The details are in the privacy policy and the cookie policy, which are part of these terms.

Both parties agree to keep confidential the information obtained during the relationship and not to disclose it to third parties without prior written permission, except where the law requires it.

Studio Faraj may change these terms at any time. Changes take effect from the date they are published on the site, which is shown at the top of this page. Continuing to use the site or the services after that means accepting the new terms.

These terms are governed by Italian law; for anything not covered, the Italian Civil Code and the applicable sector rules apply. For any dispute about these terms or the services, unless otherwise agreed in writing, the Court of Padova has exclusive jurisdiction.

For consumers (individuals acting for purposes outside their trade or profession), the Italian Consumer Code (Legislative Decree 206/2005) and the mandatory consumer-protection rules apply.

For any question about these terms write to info@studiofaraj.it, or to Studio Faraj, Via Ludovico Ariosto 42, 35128 Padova (PD), Italy.